Your privacy, handled honestly.

The same principle behind everything we sell applies to your data too — no fine print, no surprises. Here's exactly what we collect, why, and what you can do about it.

This Privacy Policy describes how Basics Klub ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store, or otherwise communicate with us.

By using our Services, you agree to the collection, use, and disclosure of your information as described here. If you don't agree, please don't use or access our Services.

Changes to this policy

We may update this Privacy Policy from time to time, to reflect changes to our practices or for legal or operational reasons. We'll post the revised version here and update the "Last updated" date.

What we collect

Directly from you: contact details (name, address, phone, email), order information (billing, shipping, payment confirmation), account information, items you view or save, and anything you tell us through customer support.

Through cookies: usage data like device and browser information, your network connection, IP address, and how you interact with our site.

From third parties: partners like Shopify and our payment processors, who collect payment details to process and fulfill your orders.

How we use it

To process payments, fulfill orders, send order updates, manage your account, arrange shipping, handle returns, and let you post reviews. To send you marketing communications (you can opt out anytime). To detect and prevent fraud. And to give you customer support and improve our Services.

Cookies

We use cookies to power and improve our site, run analytics, and understand how you interact with us. For details on cookies related to running our store on Shopify, see shopify.com/legal/cookies. You can block cookies through your browser settings, though some features may stop working as expected.

Who we share it with

Vendors who perform services on our behalf (IT, payments, analytics, fulfillment, shipping), business partners like Shopify, and our corporate affiliates. We never sell your personal information for cash, and we don't disclose sensitive personal information to infer anything about you.

How we protect it

No security measure is perfect, and we can't guarantee "perfect security" — please avoid sending sensitive information over unsecure channels. We retain your information only as long as we need it to maintain your account, provide our Services, meet legal obligations, or resolve disputes.

Your rights

Depending on where you live, you may have the right to access, delete, or correct your personal information, request a copy of it, opt out of sale/sharing or targeted advertising, limit use of sensitive data, restrict processing, withdraw consent, or appeal a decision we've made. Reach out using the details on our Contact page to exercise any of these.

Children's data

Our Services aren't intended for children, and we don't knowingly collect their personal information. If you're a parent or guardian and believe your child has shared information with us, contact us to have it removed.

International transfers

We may store and process your information outside the country you live in, including the United States, handled by our staff and trusted service providers. Where required, we rely on recognized legal transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Basics Klub — Real essentials, honestly priced.